Ewan MacGregor Biography

Ewan MacGregor Biography

Instrucciones del autor

Students will read the biography and ask questions to go with the answers based on the text.

Explora las hojas de trabajo

Hospitality Matters: Making Guests Feel Welcome

Reading - ESL

Be able to:

  • greet guests professionally and create a positive first impression;

  • use polite expressions when welcoming visitors and checking reservations;

  • identify guests' needs and respond appropriately to requests and complaints;

  • apply problem-solving techniques in realistic tourism situations;

  • participate in role-plays and simulations using appropriate verbal and non-verbal communication;

  • write a short professional response to a guest's complaint.

TA9. U3. LEVEL B1

Reading - ESL

TA9. U3. LEVEL B1

KET reading and writing

Reading - ESL

Read and write

KET READING KS2

Reading - ESL

KET READING KS2