Hello, I am trying to create accounts for my students, but it won't accept any password. I’ve tried creating the accounts myself, but that doesn't work either; the program won't even accept the passwords it generates randomly.
Hello,
Please head to My Dashboard, classes, all students. Then do a click on "Create student account". You can auto generate the student password, please refer to the screenshot attached.
I tested on my end and it is working fine.
Igor (LW Team)
Venezuela
10/16/2026
Please try again, and let me know if you have any questions.
vvalls3
Spain
10/17/2026
Image
I have followed all the steps again, and the same error message keeps appearing. The password is the one randomly generated by the program, yet it still won't accept it.
Igor (LW Team)
Venezuela
10/20/2026
Image
Hello,
Thanks for responding.
Can you type "AlinurAhmed" (Without spaces) instead of Alinur Ahmed, on the username field? Does that work?
Please let us know how that goes.
Hello,
Please head to My Dashboard, classes, all students. Then do a click on "Create student account". You can auto generate the student password, please refer to the screenshot attached.
I tested on my end and it is working fine.
Please try again, and let me know if you have any questions.
vvalls3
I have followed all the steps again, and the same error message keeps appearing. The password is the one randomly generated by the program, yet it still won't accept it.
Hello,
Thanks for responding.
Can you type "AlinurAhmed" (Without spaces) instead of Alinur Ahmed, on the username field? Does that work?
Please let us know how that goes.