problems when saving answers
Hi there. I want to let you know that problems when saving daya has become increasingly constant. When the students finish their activity they upload it and check it but the answers dissapear. Sometimes I enter to their notebook and grade and save it and it appears, but sometimes it doesn´t. They have showed me the activities form their tablets and the only thing that appears is the grade. If you could help me to understand why this happens, or how to avoid that.
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Hello Laura,
Thanks for your message.
To help you to investigate I have sent you an email requesting for more details such as the URL of the workbook or worksheet that was assigned, the page where the issue is present, and 1-2 student email addresses that are having this issue, with that information we can take a closer look for you.
Thank you!