website not loading properly

website not loading properly

Profile picture for user MsChristieISB

Ms. Christie

China
11/19/2025

Many of my students (in China on iPads) are seeing this version of the website instead of the normal version. Is there anything they can do to see the user-friendly view ofthe site? When they see this list, they are not able to complete the worksheets or even see their workbook. I have been using it with about 90 students, and about half of them can see the correct version of the website, while the other half see this list-looking version. 

 

Please adviseme on how to help them. 

 

Kind thanks. Image removed.

Image

Profile picture for user him2english

Николай

Russia
11/20/2025

This site uses cloudflare. But Cloudflare is down. Hope it will be repaired. Though It's been a week.. and after some short periods of work. It is down again and again.

Profile picture for user igor-lw

Igor (LW Team)

Venezuela
11/20/2025

Hello,
Sorry to hear that.
Our teachnical team is aware of this issue and they are working hard to solve it as soon as they can.
We appreciate your patience.
Thanks.

Profile picture for user igor-lw

Igor (LW Team)

Venezuela
11/20/2025

Hello everyone,
Can you please check again to see if it is resolved? Let us know how that goes.
Cheers.

Profile picture for user him2english

Николай

Russia
11/20/2025

In reply to by Igor (LW Team)

With me it's ok now. But the problem with some of the pupils remains. I managed to resolve after two steps:
1. I cleaned cash and cookies of the browser. It helped in google, but remained in others. 2. I inserted the link to the community / help section. After that the browser began the human check and everything began to work. Then I repeated these steps in Opera and Firefox and, for now, it works.