Mp3 file unable to be added

Mp3 file unable to be added

Profile picture for user zayapurev

zayapurev

11/14/2025

Hi,

I am trying to add mp3 files into my worksheet. When I add a mp3 file and then choose it as the one I want in my worksheet, the website reloads and all the interactive elements I have added disappear. 

The worksheet I am having problems with is called Мэндчилгээ. Link Мэндчилгээ | ESL Worksheets | 8286058

 

Also, I have added the same mp3 file twice, how do I remove an mp3 file once added?

 

Thanks in advance

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Profile picture for user igor-lw

Igor (LW Team)

Venezuela
11/17/2025

Hello,
Thanks for reaching out.
I was checking the worksheet but I am unable to reproduce the issue on my end.
To help you remove the MP3 file that is used twice, please provide us a screenshot showing the part you want to edit, and the name of the listening element you are referring.
Please email us with that information at [email protected]