300 seconds wait

300 seconds wait

Profile picture for user LynnCol

LynnCol

Spain
01/30/2025

For the last three days every time my students try to log in they receive a message saying they must wait 300 second, when they try again they receive the same message.


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Igor (LW Team)

Venezuela
01/30/2025

Hello,

I'm really sorry to hear that your students are experiencing this issue. Here are a few steps to try:

1. Ensure that your students clear their browser's cache and cookies.
2. Make sure that the browsers being used are updated to the latest version.
3. If possible, have your students try logging in using a different browser to see if the problem persists.
4. Ask your students to disable any browser extensions (such as ad blockers) that might be interfering with the login process.

If the problem continues despite these efforts, please contact us at [email protected] and provide us with more details to help you out.
Best regards.

Profile picture for user LynnCol

LynnCol

Spain
01/31/2025

Thank you