Double accounts
Hello! I think I have two accounts. I have just subscribed to a plan today but I can't find it.
Would you please cancel my older account? Thank you!
¿Quieres miles de fichas gratuitas (y cero distracciones)?
Here’s how
Hello,
Thanks for your message.
I understand you would like to cancel your older account.
Please make sure to cancel any subscription you would not like to keep. To do that please follow these steps (My apologies that we are unable to do that on our end):
Step 1. Log in to your teacher account (your older account).
Step 2. Click the little circle in the right-hand corner and click My Account.
Step 3. Click Subscriptions, then Cancel.
I hope this helps.