Unable to complete subscription process

Unable to complete subscription process

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Gauri Venkitaraman

Hong Kong SAR China
09/01/2024

Hi

 

I've been trying over the past couple of days to subscribe - single teacher - annual.

 

Once I input the details on the first page, I get a message saying '404 - resource not found'

 

Kindly sort this out soon as the school year has already begun and I need to start putting the workbooks together soon.

 

Thanks 

 

Gauri

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Igor (LW Team)

Venezuela
09/2/2024

Hi Gauri,

I understand how do you feel! It sounds like you're encountering an error message (404 - resource not found) while trying to subscribe to a single-teacher annual plan. I apologize for the inconvenience this causes, especially as the school year has already started. Let's see what we can do to get you subscribed and creating workbooks quickly.

Here are a couple of things we can try:

Clear Cache and Cookies: Try clearing your browser's cache and cookies, then revisit the subscription page and attempt again.

Try a Different Browser: If clearing the cache doesn't work, consider using a different web browser like Chrome, Firefox, or Edge to see if the issue persists.

If that does not help, please feel free to contact us for further assistance at https://www.liveworksheets.com/contact

Thanks!