New Student Account is not working

New Student Account is not working

Profile picture for user isom7

isom7

Mexico
08/31/2023

I successfully created a new student account, but when I want to assign a book to that new student, his name does not appear anywhere.  I then asked that student to log in with his username and password and asked him to join the class with the class code.  He successfully did it but still his name and information does not appear in my list, therefore I can't assign him any workbook.

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Profile picture for user Cristhyanv

Cristhyanv

Mexico
09/1/2023

Same problem, it's been 3 days now and not fixed yet. Having a lot of trouble with the new version of the site. Students are getting mad with all the issues.

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Jason Robert

United States
09/1/2023

I'm happy to report that a solution has been put in place and the issue should be resolved. If you can review, all worksheets, students, etc., that were created should be visible and showing. Please let me know if you see it differently. Apologies for any trouble!