Students

Students

Luis Rogelio

Luis Rogelio

Mexico
08/30/2023

I cannot see my students list once I've registered them.


Profile picture for user TeacherTest-Jason

Jason Robert

United States
08/31/2023

@Luis I logged into your account and was able to confirm this issue and have reported it to our team to have them migrate your missing data. We have a process that enables migration of content from old system under the Settings menu, however your students were caught up in this process perhaps because of special characters, etc and did not import.

Profile picture for user TeacherTest-Jason

Jason Robert

United States
09/1/2023

I'm happy to report that a solution has been put in place and the issue may be resolved as I can see your students are listed. If you can review, all worksheets, students, etc., that were created should be visible and showing. Please let me know if you see it differently. Apologies for any trouble!