Troubleshooting

Troubleshooting

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marisol alvarado

Panama
08/28/2023

The students complain about their correct answers turned wŕong after they sent them and they are getting a low punctuation,  all this is happening after the platform was changed 


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marisol alvarado

Panama
08/28/2023

The students complain about their correct answers turned wŕong after they sent them and they are getting a low punctuation, all this is happening after the platform was changed

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Jason Robert

United States
08/28/2023

Sorry to hear you're having an issue. Can you provide an example link to a worksheet where this is occurring? Please also let me know what browser and device type you're using especially if the tests are being taken on mobile phones or tablets.

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Giorgiana42

Romania
04/14/2025

Hello! The worksheet I have uploaded has no commands on it. I tried opening it on my iPhone and it is nothing but a simple pdf page. It took a lot of attempts to upload it and when it finally did, there are no commands. Could you help?