Inconvenience of using the Community Forum

Inconvenience of using the Community Forum

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kohai

Latvia
07/31/2023

Usually, I like volunteering and answering questions on the forums of the websites I'm a member of. I've been trying to do the same here, but this forum is so inconvenient that I'm quitting. The main reasons:
1) Without opening each thread individually, you can't see who posted the question and if it's already replied or not;
2) No option to add screenshots in comments;
3) You never know if your comment has been replied to with 'Thank you' or additional questions unless you go through all the posts on which you've commented one by one;
4) "Post Comment" button doesn't give any reaction when clicked, so many members make useless duplicated comments without intention, and there is no option "Delete" for comments.
5) If you are, let's say, on a page4 and then go to the page5 but then decide to return to the page4, you can't do that directly because the 'Back' button always brings you to the very first page, so you again have to go through page1, page2, page3 to get to page4. The same thing happens after opening any thread - again, you're forced to start from the very first page of the forum.


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Greg (admin)

United States
07/31/2023

Ruta, I have noticed you helped lots of teachers with your answers. That is helping us tremendously with the transition to new site. Your 5 suggestions are 100% on point, and I'm puting them on our roadmap to implement them. Please be patient with us and don't quit. Greg

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kohai

Latvia
07/31/2023

In reply to by Greg (admin)

Hello Greg, thank you for taking the time to reply and for noticing my little efforts.:) I’ll consider staying because of your reply. BTW, are you aware of the fact that from Students' profiles the button "View more worksheets" leads to "The requested page could not be found"?

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Greg Paluch

United States
07/31/2023

Ruta, good catch, we planned to create a new home page for students, and we missed this. Thank you.

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kohai

Latvia
07/31/2023

In reply to by Greg Paluch

Greg, I know you have your hands full at the moment. I hope you manage to survive negative comments and all demands for immediate solutions from impatient teachers. IMO, the new UI is great and intuitive. Fingers crossed that making Liveworksheets' essential functions work properly again won't take more than a month. Good luck!

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Greg Paluch

United States
07/31/2023

Thank you for your kind words :)