subscription information

subscription information

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Grade1_2

Canada
07/30/2023

Hello,

 

I have a free account and I cannot upload any more worksheets and I cannot even share it as Public. When I try to add a worksheet, it says your subscription is expired. I am doing summer activities program with kids and cannot share anything with them after moving to the new website. Could you please help me ? thanks!

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Oya Ozkan

Türkiye
08/1/2023

me too i think its not free anymore

Profile picture for user oyaozkan

Oya Ozkan

Türkiye
08/1/2023

me too i think its not free anymore

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Jason Robert

United States
08/3/2023

Hello! Had an opportunity to review your account and it appears you have an unpaid subscription. The previous version of the website allowed subscriptions without accepting payment, and it appears your account is one of those. If this is incorrect, please send support request with the date of last payment, the plan you had, the email the subscription was under and the amount, and we'll review it further.