Mp3 in Students account not working

Mp3 in Students account not working

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Astronomier

Australia
07/28/2023

My students complain that the mp3 files in their books don't work


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Jason Robert

United States
07/28/2023

I was able to review your account, but I was unable to replicate an issue as I was able to play MP3s in the worksheet using Google Chrome and Firefox browsers. Hopefully this is now working for you.

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Jason Robert

United States
08/4/2023

I am happy to report there have been some progress in resolving the issue with MP3s. A fix was put in place that should resolve most issues. Teachers who have this problem that the mp3 player still doesn’t work and looks like the arrow and the bar are stacked on top of each other on two separate lines must upload the mp3 file again because there was an error in the "Save and view" button and it didn’t save the mp3 files. We fixed this issue.