Student work missing

Thank you for your quick answer. But I honestly did not even know that it was something that needed extra clicks. Why is there then even the option for the student "Email answers to my teacher then" ? What's the point of that? I'm so sorry and disappointed. And I do not know what say to my student now. Or is there a way I can still somehow see that test?

Yes, I asked the student to send the answers to another e-mail, not the one that I used for creating the account. But I thought that to that e-mail I only get the notification that the test is done and submitted. And I did get that info. But due to the two different emails I can not see the test result. Is there any way I could still somehow retrieve the test results after all this confusion? Could the IT support help me here?