Log in trouble

Would you mind trying to refresh by Ctrl+F5 on Windows or Command+Shift+R on Macs to see the changes? For additional options see below: On Macs: If you're using Chrome: hold down Shift and click the refresh button on your browser, or hold down Command(⌘), Shift, and R If you're using Safari: hold down Shift and click the refresh button on your browser, or hold down Command(⌘), Option, and R On PCs: hold down CTRL and click the refresh button hold down CTRL and F5 If these steps don't work, will you provide additional information and/or screenshots so we can assist you further?

That kept happening to me because I was hitting the images but not the button for verification. Hence my login failed. It took a few times before I figured that out.