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I can't see or edit my worksheets, I tried to log out and then in, and it continues failing, I can see the PDF that I upload but I can't see the interactive ones

I have noticed that many of my previous worksheets saved as favorite are not available anymore. 

The worksheets weren't my own.They're just from other teachers and I saved them to use with my students. But I have recently realized that just some of them are available and the others aren't and now I don't know where to find them.

Can't find the correct answers/keys to any worksheets... Why?

Read each sentence carefully and choose the correct meaning of the idiom in bold. Each question has four possible answers, but only one is correct. 

When I upload an audio element and save and view, the audio does not play.  All of my audios work except 5 of them.  Ive tried rerecording the audio and uploading new files but it does not work.

i cant drop the picture in the suitable box

where did the add to favourites option go?

students will be able to drag and drop the correct animals to their sounds

I can't find the My Favorite Worksheets link.

Good morning! 
Could you please tell me how I can edit my worksheet so that it doesn't require information about education, level and school subject? 
Thank you in advance!
Best,
Elena