I'm subscribed, but it says I don't have a subscription
Our school is subscribed to 'school medium(anuall)'. But in my account information, it says I don't have a subscription yet. Also, on the page where I create a worksheet, it says "ou have an unpaid old subscription. Please buy a new subscription to continue using the LiveWorksheets service." It says Teachers are also having trouble creating worksheets at the moment. I hope you can fix this quickly.
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Hi - there should be an 'x' on that message that will close the box so you can continue. If you're still having trouble after that, please contact us using the support form so we can look into it further. Thank you!